Fees

• The subscription fee is to be paid in advance before the sessions start and recurring monthly from the date of the first session.
• Fees must be paid in full; it cannot be paid in installments.
  Your timely payment is crucial for maintaining affordable rates for everyone. Kindly submit your fee

Refunds

1. Full Refund:

If a student decides to withdraw from a course before the course start date (We must be notified at least two days before classes begin), a full refund of the course fee will be issued upon request.

2. No Refund:

No refunds will be provided for requests made after the classes have commenced.

Refund Process:

To request a refund, students must contact our administration team with their refund request and provide relevant details such as the course name, enrollment date, and reason for the refund. Refunds will be processed within 7 days of the refund request.
Please note that any administrative fees or payment processing fees incurred during the refund process may be deducted from the refund amount.

We strive to ensure transparency and fairness in our refund process while maintaining our commitment to delivering valuable educational experiences to our students. If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us.

Cancellation and Reschedule

Reschedule and Cancelation need to be notified 1 hour before the scheduled time.

Cancellation: Student Unavailable

The parent or student must inform the teacher one hour before the scheduled session that they cannot take it. They can either reschedule it within the next three days or cancel it entirely. If the notification is not sent or sent later than one hour before the session, the class will not be eligible for coverup.

The parent needs to inform the teacher on WhatsApp and the teacher needs to share the screenshot on the class update channel.

Cancellation: Teacher Unavailable:

The Teacher will inform the parent on WhatsApp at least 1 hour before the scheduled time and have it rescheduled for a coverup class. A coverup class will be provided for the students in any case of Teacher’s absense.

Non-Circumvention

Students and parents must not bypass the Platform by contacting their Tutor directly to arrange lessons through other methods (such as by phone, chat, other video platforms, or in person) during their registration period. Students should also refuse any such suggestions from the Tutor.